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Typical
results we expect from our advertising investment.
It's a big investment and we expect big results.
How can we be sure of getting a return on our
investment? Here are ten fundamentals for producing
better, more effective ads whether in trade journals,
on TV, or on the World Wide Web.
Understand your product or service _ thoroughly.
Its features, its benefits, its weaknesses. How
it stacks up against the competition. List the
key items. Review them frequently. Survey customers
and prospects to learn their understanding of
your product and service.
Understand your audience, address its needs
Identify their needs and interests that can
be met with your product or service. Identify
the decision makers. What motivates them to buy
or not buy your product or service? Are the needs,
interests and motivations of purchasing agents
who buy the product different from the production
managers who use it? Be sure that your advertising
addresses the specific needs of your audience.
You may need separate ads to reach all the important
decision makers.
Set objectives
Define what you want your advertising to accomplish:
generate inquiries, introduce new product benefits,
enhance position against the competition. Keep
the advertising focused on a limited number of
objectives for maximum impact.
Communicate with creative
Share information with the persons respon sible
for creating the advertising. They need the same
thorough understanding of product, audience, and
objectives that you have.
Keep it simple
Simple design, simple message, simple response
mechanism. Stick to what's needed to elicit the
response you are trying to achieve. If you want
the audience to call for more information, your
ad doesn't need to cover the product's entire
spec sheet. If the objective is to solicit an
actual order, be sure that the necessary information
is there—remember you don't have a salesman sitting
across from the prospect.
Grab the Audience's Attention
Use strong, simple graphics, dramatic headlines.
You have only a few brief seconds to stop your
audience and convince the reader or viewer to
move on to the rest of the message.
Provoke an Emotional response from the audience
Use words, headlines, graphics, and ideas that
get your audience to say "wow." Or, "I really
like that idea." Or "They're really one up on
the competition."
Substance not puffery
Your product may be the greatest, but simply saying
so doesn't make it so. Everybody's product saves
the customer time or money. Tell the audience
"how much" and have the data to back it up.
Be Truthful 
Exaggerated or untruthful claims may get you the
inquiry or an initial trial, but they seldom earn
you a customer. Your audience is smarter than
you think. They'll recognize the questionable
in your advertising and catch you later as well.
Identify yourself.
Company name, address, phone number or other contact
information. They add credibility, substance,
and make it easier for the audience to contact
you and do business with you.
There they are: ten fundamentals to help make
your investment in better advertising pay off.
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